Episode 001: Inclusion and Accessibility in Travel/Tourism Marketing
Welcome to the first episode of Aqua Talks! Hosts Larry Aldrich and Mady Dudley chat with Rachel Covello, founder of Outcoast, an LGBTQ travel blog dedicated to inclusive experiences. Rachel shares her journey and what true inclusive travel means—focusing on safety, belonging, and connection for all, including LGBTQ, neurodivergent, and hidden disability communities. They dive into the Hidden Sunflower Disability Program, the impact of thoughtful marketing, and why pre-evaluating destinations matters. Rachel also explores AI’s role in marketing and productivity while stressing the importance of a human touch. Plus, she shares her vision for the future and inspiring campaigns that are shaping the industry. Don’t miss this insightful conversation on inclusive travel, tech, and authentic connections!
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Guest: Rachel Covello
GUEST BIOGRAPHY:
Rachel Covello is a creative force and strategist redefining the intersection of tourism, wellness, and belonging. With expertise in sales and marketing rooted in safety and belonging, Rachel empowers communities, organizations, and tourism destinations to cultivate meaningful connections.
As the founder of OutCoast, Rachel has built a nationally recognized platform showcasing LGBTQ+ travel, events, and fashion. As former founder of the LGBT Equality Alliance in Chester County, PA and host of the Florida OutCoast Convention (FLOCC), Rachel is no stranger to creating impactful events that motivate and empower attendees.
A bold speaker and thought leader, Rachel captivates audiences with humor, personal insights, and practical strategies. Her accolades include Business of Pride Honoree (2024, 2021), Tampa Pride Parade Grand Marshal (2024), and Most Remarkable Person of the Year (2023). Pursuing a master’s in community nutrition, she weaves academic insight with lived experience to tackle complex topics like wellness, neurodiversity, and inclusive marketing.
Rachel’s work centers on challenging norms, fostering fluidity in thought and action, and creating spaces where everyone feels seen, valued, and connected. She catalyzes change, inspiring others to embrace authenticity and reimagine what’s possible.
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